Terms of Service

By accessing or using this website, you agree to these Terms of Service. If you do not agree, you must not use the site.

Minimum age: you must be at least 16 years old to use this website and submit forms. If you are under 18, you must have permission from a parent or legal guardian. We do not knowingly market to, or solicit, children.

Business use: our site and product categories are designed primarily for professional tilers and trade buyers. Consumers may still browse and contact us, but any trade account benefits are subject to verification and approval.

HH Tiling Tools provides information about tiling tools and accessories and offers ways to contact us for advice, quotes, and trade account enquiries. Our catalogue focus includes tile cutters (manual and electric), diamond blades for porcelain and stone, tile levelling systems (clips, wedges and caps), trowels, spacers, trims, grout tools, mixing tools, drilling and hole cutting accessories, and related trade consumables.

This website may provide guidance content, product selection notes, compatibility suggestions, and general recommendations aimed at helping professional tilers choose equipment. Any guidance is general and must be assessed by you for suitability on your specific job, tile material and site conditions.

We do not promise that all items are always available. Stock and lead times can change. If you are working to a deadline and need next working day delivery, contact us to confirm availability and courier options before relying on a timeline.

You agree to use this website lawfully and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the site.

When you contact us, request a quote, or apply for a trade account, you agree that any information you provide is accurate, complete, and up to date. You must not impersonate another person, business, or brand.

If you are applying for a trade account, you agree to provide reasonable verification information upon request, such as trading name, billing or delivery address, and business contact details. We may refuse or cancel a trade account application if the information provided cannot be verified or appears inaccurate.

You are responsible for implementing safe working practices when using any tools discussed on this site. Always follow the manufacturer’s instructions, safety data sheets, and relevant UK health and safety requirements for cutting, drilling, and dust control.

All content on this website, including text, page structure, graphics, logos, icons, and code, is owned by or licensed to HH Tiling Tools, except where stated otherwise. Our name and branding are protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the website for your personal or internal business purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any site content without our prior written consent.

Brand names and product names (for example, Rubi, Sigma, Montolit, Bosch, Ultra, Marcrist) are the property of their respective owners. References are for identification and compatibility purposes only and do not imply endorsement unless explicitly stated.

You must not do any of the following:

• Use the website for unlawful purposes or in breach of any applicable regulations.
• Attempt to gain unauthorised access to any part of the site, server, or connected systems.
• Introduce malware, viruses, or other harmful code.
• Scrape, crawl, or harvest data from the website using automated tools without our prior written permission.
• Reverse engineer, decompile, or attempt to extract source code from any part of the site where prohibited by law.
• Send spam or unsolicited marketing via forms or contact addresses published on the site.
• Misrepresent your identity, company, or intent, including attempting to obtain trade pricing under false pretences.
• Upload or submit content that infringes third party rights, including copyright, trademarks, or confidentiality.
• Interfere with the normal operation or security of the website.

This website and its content are provided on an “as is” and “as available” basis. We do not warrant that the site will be uninterrupted, error free, or free from harmful components. We may update, suspend, or withdraw parts of the site at any time.

While we aim to provide accurate and useful information for professional tilers, we do not warrant the completeness, reliability, or accuracy of information on the site. Cutting and setting outcomes depend on tile material, thickness, finish, machine condition, blade selection, technique, site conditions, and safe use practices.

Product selection guidance is general. Always check manufacturer specifications and verify compatibility. If you are unsure, contact us via Contact Us before purchasing or relying on a recommendation.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.

To the maximum extent permitted by law, HH Tiling Tools will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, loss of revenue, loss of business, loss of goodwill, loss of data, or business interruption arising out of or relating to your use of the website.

To the maximum extent permitted by law, our total liability to you for direct damages arising out of or relating to these Terms or your use of the website will be limited to the amount you paid to us in the 12 months immediately preceding the event giving rise to the claim, or €100, whichever is lower.

This limitation is intended to reflect that the website provides general information and contact functions, and that job outcomes in tiling are driven by factors outside our control.

You agree to indemnify, defend and hold harmless HH Tiling Tools from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your misuse of the website, or your violation of any law or third party rights.

This website may reference third party products or brands and may, from time to time, contain links to third party websites. Third party sites are not under our control, and we are not responsible for their content, availability, or practices.

If you follow a third party link, you do so at your own risk and subject to the third party’s terms and privacy practices.

Our Privacy Policy explains how we collect, use, share, and retain personal data when you use this website, including when you submit forms, request trade pricing, or contact us for tool advice. The Privacy Policy is incorporated into these Terms by reference.

If you do not agree with our data practices described in the Privacy Policy, you should not use the site forms and should contact us using alternative methods where available.

These Terms are governed by the laws of England and Wales. The courts of London, England, will have exclusive jurisdiction over disputes arising out of or relating to these Terms or your use of this website, subject to any mandatory consumer protection rights that may apply.

If a dispute arises, you agree to contact us first and allow a 30 day period for informal resolution. Please provide a clear description of the issue and any relevant details.

If the dispute cannot be resolved informally within 30 days, either party may pursue a claim in the courts as set out in the Governing law and jurisdiction section.

We may suspend or terminate your access to the website (including by blocking certain IP addresses) if we reasonably believe you have breached these Terms, attempted unauthorised access, or engaged in prohibited activities.

Termination may occur with or without notice, depending on the nature of the breach and operational needs. Sections that by their nature should survive termination will survive, including Intellectual property, Disclaimer of warranties, Limitation of liability, Indemnification, and Governing law and jurisdiction.

We may update these Terms from time to time to reflect changes in our website, operational practices, or legal requirements. Changes will become effective 14 days after we post the updated Terms on this page, unless a change is required by law to take effect sooner.

Your continued use of the website after the effective date of any update constitutes acceptance of the updated Terms.

For questions about these Terms, legal notices, or to raise a dispute for informal resolution, contact us using the details below:

If your enquiry relates to personal data, please review our Privacy Policy for the correct contact route.